![]() Have fun, be genuine and welcome them! Once the greeting message is entered, include a logo that links to your website in case they need it. Write a greeting that thanks them for booking with your company and includes the management information in an obvious location. Ready to make guests smile and give them something valuable to read on their trip? Check out our tips for creating a welcome book guests will love: Welcome Book Ideas: 10 Topics to Boost Guest ExperienceĪ personal welcome message lets guests know who you are and that you care about their business. “To that end, we send property books out two times to our guests prior to their arrival.” “Our operating philosophy as a company is quite simple: Treat our owners and our guests the way we would want to be treated if we owned or were renting a vacation property,” says Peter Moersen, Low Country Coastal Rentals-iTrip Vacations. Visitors want to know everything they can about an area, especially before they arrive. While it’s customary to send an email with important information, a welcome book inside the vacation rental – and sent prior to check-in – takes guest satisfaction to a new level. The beginning of any memorable vacation starts with a greeting. ![]()
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